One of the main concerns expressed by clients worldwide refers to our ability to scale up and down without placing a burden on rates; being always able to take multiple new jobs, or large jobs, at short notice.

Our model has been to train key contributors to adopt the role of Team Leads when work volumes require, taking over file management, query logs, editing, Quality Assurance, and communication with Interdoc Project Managers. To date, we have 5 Team Leads able to effectively boost scalability when needed.

To our clients, communication will always be with Interdoc Project Managers. Our scalability model, is seamless, both operationally, and in terms of cost.

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