One of the main concerns expressed by
clients worldwide refers to our ability to scale up
and down without placing a burden on rates; being always
able to take multiple new jobs, or large jobs, at short
Our model has been to train key contributors
to adopt the role of Team Leads when work volumes require,
taking over file management, query logs, editing, Quality
Assurance, and communication with Interdoc
Project Managers. To date, we have 5 Team Leads able
to effectively boost scalability when needed.
To our clients, communication will always
be with Interdoc
Project Managers. Our scalability model, is seamless,
both operationally, and in terms of cost.