in 2007, after spending 17 years at international localization
companies, where he specialized in developing Production
Facilities, Vendor Management structures, and Quality
Assurance procedures. In 2001, he became Country Manager,
Chile, for Berlitz GlobalNet, then Bowne Global Solutions,
and finally Lionbridge, heading 3 restructuring processes
after global acquisitions and reorganizations. Horacio
also designed and directed several Balanced Scorecard
initiatives around Production and Vendor Development,
helping in-country Vendor Managers in Brazil, Chile,
US, and Canada, meet their production team's requirements.
Horacio has also been assigned as PM Group Manager at
Lionbridge's office in Bothell, Washington, helping
Global PM's manage various projects, and supporting
other Senior Managers.
During 1999, Horacio designed and created the first
international office for San Francisco-based eTranslate
Inc. in Santiago, Chile. He later became International
Consultant for eTransate-San Francisco, participating
in the build-out of other international offices, and
on assignments to develop vendor relationships and translation
quality for the company in Japan. He designed, and supervised
the creation of eTranslate operations in Sao Paulo,
Brazil, and later became Director of Operations, Latin
America, as well as Country Manager in Chile.
Prior to his work at eTranslate, Horacio had joined
Berlitz in 1990, where he held various Production positions,
ranging from In-house Translator, to Editor, Proofreader,
Project Coordinator, Project Manager, and Senior PM
for Berlitz Chile's largest accounts. Horacio speaks
native English, and was educated in Canada and Chile
in Communications, Journalism, and Economics, with additional
Sales and Operations training in the United States.
Partner & Translation Manager
has been in Language Localization since 1992, dedicating
her professional work to translation quality through
Vendor Management and Language Process roles and initiatives.
Paola founded Interdoc
in 2004, developing her translator network both in Chile
and the Americas, and establishing working relationships
with various Multi-Language Vendors in the US and Europe.
Her experience in Vendor Management began at eTranslate,
where she developed a wide network of 150+ translators,
in several countries in Latin America. Paola's responsibilities
included selection, recruitment, testing, and training
of these vendors, as well as managing the relationship
with the vendor community. Her experience in Vendor
Development continued as a Recruiting Contractor for
Bowne Global Solutions during 2003.
Prior to her involvement in Vendor Development, Paola
was a Berlitz Linguistic Coordinator for the Oracle
account, Berlitz Chile's largest account, where she
was responsible for the linguistic quality of the 10-member
translator and editor team. Paola liaised directly with
Oracle's Linguistic Specialists in Argentina.
Paola holds a BA in Translations, English & French
into Spanish, from Universidad Católica de Chile,
English Post Graduate Studies from Bentley College in
Boston, and is a member of the Chilean Association of
Translators and Interpreters (COTICH) acknowledged by
the International Federation of Translators (FIT).